Terms of Service

Last updated: 20th August 2026

Overview

This website is operated by Taigar. Throughout the website, the terms “we”, “us” and “our” refer to Taigar.

Taigar operates an independent online clothing store and provides this website, including the information, products, features and services available through it, to you subject to these Terms of Service.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, together with any other policies referred to on our website, including our Privacy Policy, Shipping Policy and Returns Policy.

Please read these Terms carefully before using our website or placing an order.

Nothing in these Terms affects your statutory rights as a consumer.

1. About Us

This website is operated by:
Business/Company name: Taigar
Email: talktotaigar@gmail.com

We currently sell and deliver our products within the United Kingdom only.

2. Using Our Website

You may use our website only for lawful purposes.

You must not use our website:

  • in any way that breaches applicable local, national or international law;

  • to transmit viruses, malware or other harmful code;

  • to attempt to gain unauthorised access to our website, systems or customer information;

  • to copy, reproduce or exploit any part of our website or its content without our permission; or

  • for fraudulent or misleading purposes.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been breached.

3. Our Products

We make every reasonable effort to ensure that our product descriptions, photographs, sizing information and other details are accurate.

However, colours may appear slightly differently depending on your screen, device and display settings.

As an independent clothing retailer, some products may be produced or stocked in limited quantities. Availability is therefore subject to change.

We reserve the right to withdraw, discontinue or update products at any time.

Nothing in these Terms limits your statutory rights where an item is faulty, not as described or otherwise does not meet the standards required by applicable consumer law.

4. Prices

All prices displayed on our website are shown in Pounds Sterling (£).

Standard UK delivery is incorporated into the retail price displayed on our products, meaning there is no additional standard UK delivery charge added at checkout.

The price shown on the website at the time you place your order will normally be the price you pay, subject to any obvious pricing error.

We reserve the right to change our prices at any time. Any price changes will not affect orders that have already been accepted by us.

If we discover an obvious error in the price of an item you have ordered, we will contact you as soon as reasonably possible and give you the option to proceed at the correct price or cancel your order for a full refund.

5. Placing an Order

When you place an order through our website, you are making an offer to purchase the products in your basket.

After placing your order, you will receive an order confirmation by email.

We reserve the right to decline or cancel an order where reasonably necessary, including where:

  • an item is unavailable;

  • there has been an obvious pricing or product information error;

  • we are unable to authorise your payment;

  • we are unable to deliver to the address provided;

  • we reasonably suspect fraudulent activity; or

  • an order appears to have been placed for unauthorised commercial resale.

If payment has already been taken for an order that we cannot fulfil, we will refund the relevant amount.

6. Payment

Payment must be made using one of the payment methods available at checkout.

You agree to provide accurate and complete billing, contact and payment information when placing an order.

Payments may be processed by third-party payment providers. Their own terms and privacy policies may also apply when you use their services.

7. Shipping & Delivery

We currently deliver within the United Kingdom only.

Standard UK delivery is included within the retail price displayed for our products.

Estimated dispatch and delivery times are provided in our Shipping Policy.

While we will make reasonable efforts to deliver your order within the estimated timeframe, circumstances outside our reasonable control may occasionally cause delays.

Please ensure that the delivery information you provide when ordering is complete and accurate.

For full information about dispatch, tracking and delivery, please see our Shipping Policy.

8. Returns, Cancellations & Refunds

We hope you love your Taigar purchase. However, if you change your mind or need to return an item, your rights and the process for doing so are explained in our Returns Policy.

Your rights under our Returns Policy are in addition to any statutory rights you may have under UK consumer law.

Nothing in these Terms excludes or limits your legal rights in relation to faulty, damaged or misdescribed products.

9. Pre-Orders

From time to time, we may make certain products available for pre-order.

Where a product is offered for pre-order, we will provide an estimated dispatch date or timeframe on the relevant product page.

These dates are estimates and may occasionally change due to production, manufacturing or delivery circumstances outside our reasonable control.

If a significant delay affects your pre-order, we will contact you with further information and explain the options available to you.

10. Promotions & Discount Codes

From time to time, Taigar may offer promotional codes, discounts or other special offers.

Unless stated otherwise:

  • discount codes cannot be exchanged for cash;

  • only one promotional code may be used per order;

  • codes must be used within any specified validity period; and

  • certain products or collections may be excluded.

We reserve the right to withdraw or amend a promotion where reasonably necessary, provided this does not affect orders already validly placed under that promotion.

Additional terms may apply to individual promotions and will be communicated alongside the relevant offer.

11. Intellectual Property

Unless otherwise stated, the content of this website belongs to or is licensed to Taigar.

This includes our branding, logo, photography, graphics, product imagery, written content, designs, website layout and other creative material.

You may view and use the website for your personal, non-commercial use.

You may not reproduce, distribute, modify, sell or commercially exploit our content without our prior written permission.

12. Third-Party Services & Links

Our website may use or link to services provided by third parties, including payment providers, delivery providers, social media platforms and other technology providers.

We are not responsible for the content or operation of third-party websites that we do not control.

If you choose to access a third-party website through a link on our website, you should review that provider’s own terms and privacy policies.

13. Reviews, Feedback & User Content

If you submit a review, photograph, comment, feedback or other content to us or through our website, you confirm that the content is your own or that you have the necessary rights to share it.

You must not submit content that is unlawful, abusive, defamatory, discriminatory, misleading or infringes another person’s rights.

Where you give us permission to use customer photographs, reviews or other user-generated content for marketing purposes, the scope of that permission will be explained when permission is requested.

14. Website Availability

We aim to keep our website available and functioning correctly, but we cannot guarantee that access will always be uninterrupted or error-free.

We may occasionally need to suspend, update or change parts of the website for maintenance, security or other operational reasons.

We are not responsible for losses caused by circumstances outside our reasonable control, except where liability cannot lawfully be excluded.

15. Our Liability

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory rights relating to the products you purchase from us.

If we fail to comply with these Terms, we are responsible for loss or damage that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill.

We are not responsible for losses that were not reasonably foreseeable when the contract was formed.

Products sold through Taigar are intended primarily for personal and domestic use. To the extent permitted by law, we are not responsible for business losses arising from the use of products purchased primarily as a consumer.

16. Personal Information

Your privacy is important to us.

Any personal information you provide through our website will be handled in accordance with our Privacy Policy and applicable data protection legislation.

Please refer to our Privacy Policy for information about what data we collect, why we collect it, how it is used and your rights.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products or applicable laws.

The latest version will always be available on this page, with the date of the most recent update shown at the top.

Changes will not retrospectively alter the terms applicable to an order that has already been accepted unless required by law or agreed with you.

18. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply.

19. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer resident elsewhere in the United Kingdom, you may also benefit from mandatory protections available to you under the laws applicable where you live.

Any dispute will be subject to the jurisdiction of the courts applicable under UK consumer law.